Security
The following information is presented to maintain security in our community and make access as easy as possible for all authorized people and businesses. Property owners are asked to abide by these guidelines to help keep our gated community a safe and secure place to live.
PROPERTY OWNER ACCESS
If you have just purchased a home or lot, you will need to get a gate code from our security department to access your property. Each property owner will be given a four-digit access code to open the main gate. To obtain your gate code, contact our security person at security@wwspoa.com In your email request, please provide your name, address, phone number, lot number, and return email address. The security person will then get in touch with you within 1-2 days to issue a gate code.
A few reminders:
- Remember to use the # key before you key in your gate code numbers.
- For security reasons, do not share your gate code with anyone outside your immediate family.
- If we find that you are giving out your personal gate code to anyone outside your immediate family, the Security Department and the POA Board of Directors reserve the right to disable your gate code and issue a new one. Continued violation may result in loss of your personal access code and/or a fine for continued violation.
VISITOR ACCESS
Visitors will gain access by using the call box at the main gate using the following procedure:
- Residents should provide their home phone number (landline) to security@wwspoa.com
- Each resident’s name will be available in the call box and can be displayed in the information window on the box by pressing the large buttons (A – Z) on the front of the call box. As the buttons are pressed, the names will scroll by one name at a time each time the button is pressed.
- When the desired resident’s name appears in the information window, the visitor will press the large call button. This action will dial the phone in the home of the displayed residence and their phone will ring. The resident answers the phone, identifies the guest, and presses 9 on their phone. This will cause the gate to open and the call will be disconnected.
- Keep in mind, the system works best with landlines; but, is NOT reliable using cell phones. If you do not have a landline, you can attempt to utilize a cell phone number; however, there are no guarantees.
- If using your cell phone number at the box is not successful, you will need to make other arrangements to allow access to your guests, preferably by escorting them from the gate.
- Also, keep in mind cell phone service is not always reliable at the gate, so it is recommended you make arrangements before your guests arrive.
CONTRACTOR AND VENDOR ACCESS
- If you are building a home or wish to provide access to a contractor, please contact security@wwspoa.com The contractor will be provided a unique code separate from your personal code. Please keep in mind gate codes provided to contractors will be valid for a limited period of time and will expire. This enables us to log which contractors have entered the community and when they were on site.
- Subcontractors will use the same procedure and will use the code issued to the contractor.
- Most delivery services, vendors, and service providers who service Whitewater Springs regularly have already been provided a gate code; therefore, you do not need to give them one. If you have a vendor who needs access, please contact security@wwspoa.com for guidance.
REAL ESTATE AGENT ACCESS
When a property owner needs the services of a real estate agent, that owner will need to set up access through WWS Security. Please do not give your gate code to the real estate agent. Once the need is established, the agent will be issued a temporary realtor code to expire on a given date or when the property is sold.
Questions or concerns about this committee or the contents of this page can be directed to security@wwspoa.com or the Whitewater Springs Property Owners Association Board of Directors at team@wwspoa.com